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FAQs
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How do I access SteelRX?
You need an internet connection to access the SteelRX site. The site is best viewed in 800 x 600 resolution in your PC monitor. While there is no standardization on requirements as to what kind of computer need to connect to SteelRX.com, the following system is recommended
  • Pentium processor or equivalent, 133Mhz
  • 32 Mb RAM
  • 28.8 Kbps modem connection

What does SteelRX offer and what are its features?

Content

Community

Commerce in the form of:

  • Auctions
  • Reverse Auctions
  • eSolutions
  • Web Services

Your Office @ SteelRX - A review of all trading activities at a single stop.
(See TOUR for a preview. You need to be a member to know the details.)

 

Who will benefit from SteelRX and what steel products are available on the exchange?
Steel RX is recommended for the entire Indian and global steel industry including plants, conversion agents & re-rollers, fabricators, OEMs and trading companies. Steel RX trades in prime and non-prime products including hot rolled, cold rolled and coated, plate, rails, semis, scrap and rebars. Forging quality bars, stainless products, pipes and tubes, structurals, wire rods and semi-finished products are also available. In short we are endeavoring to be a one-stop-shop for all steel products.

How does one become a member of SteelRX?

To become a member of the SteelRX hub, potential buyers and sellers need to fill in the registration form by clicking on Register now. We will verify the details submitted by you and validate your company’s account.
Any company with appropriate business registration (i.e. a legal entity) and who deals in steel is eligible to apply for membership. All company registrations will be verified and approved by SteelRX. The final right for granting membership is reserved with SteelRX Corporation. You will receive your Company user id (given by you in the registration form) and password via email.

I have strong relations with my existing customers. How will SteelRX help me in this?
On SteelRX, many companies will choose to trade with existing commercial partners or some other set of preferred buyers or sellers. Our “Preferred Partners” feature supports this choice by letting buyers and sellers “talk” only to parties they define. This information is not visible to parties who are not authorized to see it. SteelRX can thus be used by members to leverage on the efficiencies enabled through the hub.

I am submitting price / demand information. How does SteelRX handle this information?
SteelRX is not directly involved in any of the trading modules, this is between buyers and sellers only. Hence your pricing information remains private. SteelRX treats all data as strictly confidential. In accordance with SteelRX's privacy policy, SteelRX will never disclose any member or transaction-specific data. This data may be used by SteelRX for publishing qualitative reports later.

How is SteelRX different from the other sites – International and Indian?
SteelRX offers four key elements on the same site – Content, Commerce, Community and eServices. For example news, data, information and analyses are an integral part of the site and have not been added as an after thought.

SteelRX is neutral and has no industry player with a majority ownership. This ensures that SteelRX is not controlled by anyone who may have a vested interest in the transactions at the site. It ensures that all participants are treated equally and all information is kept in the strictest confidence. Neutrality also ensures more interest and increases the hub’s value to all buyers and sellers who may be wary of going to a company-controlled hub.

SteelRX has been customized to suit the requirements of the steel industry in the region. The features have been developed based on an industry wide study done by IMRB - India’s leading MR agency. Thus what you will see and use is a hub that will fit your requirements rather than compromising with whatever may be available on sites which suit the needs of their specific markets.
Steel RX is open only to qualified STEEL buyers and sellers and does not target membership numbers – rather it targets membership quality.

How does SteelRX fit into my e-commerce plans?

A large number of seller-owned web sites make Internet business less attractive to buyers because the buyers must spend time investigating many sites. Because of the rich mix of commerce, content and collaboration, SteelRX can attract far more buyers to its site than any single company. This is because SteelRX makes it easy for the buyers to do their job by having all of the key industry players and information at one easily accessible site.

It is a world of core competencies. While large corporates can always create their own e-commerce websites, we submit that companies can economize their IT investments by migrating some parts of their transactional processes to SteelRX. This way they can focus on their core-competencies of making and selling or buying steel. Also advanced, secure e-commerce requires significant attention, expertise, and manpower to maintain. SteelRX members are freed from making these costly investments and can simply leverage SteelRX's core competence in steel based e-commerce.

What are the security features at SteelRX for its commercial transactions?
SteelRX recognizes that electronic commerce will only flourish in an environment where sensitive information transmitted electronically is protected. SteelRX safeguards the confidentiality of your information through firewalls, authentication procedures and transmission security. By incorporating transmission using Secure Sockets Layer (SSL) technology from Verisign, SteelRX maintains an environment where privacy and confidentiality are guaranteed. Getting a security audit firm in place.

How does SteelRX ensure compliance of the transaction concluded?
Steel RX does not change the offline process of settling claims; claims continue to be handled between companies. However, all trades are fully documented on the SteelRX system, facilitating discovery in the case of a conflict. SteelRX strictly monitors compliance with rules as given in the Terms of Use, and in the case of misuse penalizes offending members. This ensures that SteelRX remains a venue for quality industry participants.

Content @ SteelRX
Is the content for free?
  • The content available on www.steelrx.com is in three tiers:
  • The first tier content is available free to all the visitors on our site.
  • The second tier content would be available to only the registered members of our site.
  • In coming years the third tier content would only be paid content, and depending on the content the charges would be accordingly known to you.

How do I use SteelRX Community?
SteelRX discussion forum

Any of our registered members could use the SteelRX discussion forum to initiate a discussion on any topic concerning steel. However for professional reasons the discussions / replies would be controlled / edited by a moderator at steelrx.com
 
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